Thumbnail of user mayl32

May L.

Contributor Level

Total Points
108

1 Review by May

  • DressLily

11/12/15

I placed my order ages ago, and still nothing! After two weeks, my order still was not marked as "shipped", so I tried to contact them. Their chat never works, and the never replayed to my emails. So I contacted them on Facebook. After several days I received a message saying they were sorry, but the item was not in stock... A couple of weeks after that, they said that the order was shipped... Two weeks after that, the order is still not here, and it's not tracable! So where is it?
I consider my money as lost, and guess I'll never receive the package, but I can guarantee you this:
I will never EVER use this site again!

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear May,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dresslily Customer Service

May Has Earned 8 Votes

May L.'s review of DressLily earned 8 Very Helpful votes

May hasn’t received any thanks yous.

May doesn’t have any fans yet.

May isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...