I placed my order ages ago, and still nothing! After two weeks, my order still was not marked as "shipped", so I tried to contact them. Their chat never works, and the never replayed to my emails. So I contacted them on Facebook. After several days I received a message saying they were sorry, but the item was not in stock... A couple of weeks after that, they said that the order was shipped... Two weeks after that, the order is still not here, and it's not tracable! So where is it?
I consider my money as lost, and guess I'll never receive the package, but I can guarantee you this:
I will never EVER use this site again!
Dear May,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dresslily Customer Service