May G.

I ordered 5 items from Dresslily, and only 4 came. However, when I wrote to say that one item (jewelry) was missing, they responded quickly and refunded my paypal. Sometimes the items don't look exactly like they do online, but that's the problem with ordering online in general! I've had good customer service, and I'm happy with my purchases. I don't usually order clothes online from a store I can't visit in person because you can never know how they'll really fit. However, I like the accessories I ordered the first time, so I recently made a second purchase. I'm waiting for my handbag to come in the mail now, and if I'm still satisfied I will continue to shop with Dresslily.