max z.

Great products, great prices and excellent customer service. Very good items at very reasonable prices.

We had been a customer for several years when we ordered a hot tub from them. Somehow it was put on fast pay. We called CS immediately and sorry we cannot change the pay type. Ok cancel the order it could not have shipped yet as it was done 5 minutes ago. Nope it is out at the warehouse and cannot be cancelled. Ok i will refuse it at the door... NO NO dont do that just accept it and we will set up a "special payment plan" auto payments and all. HA HA HA... fast forward to 1 year later. We recd a "late statement saying i need to remit 1100. To come int current! What the Frack are they talkin about? Called CS and it was in charge off status and no further auto pays would be done and it was going to collections. I asked if there would offer a settlement? And they said dunno will check with super and call back, I said by friday. Fast forward to today. Still no answer but will take a settlement of 700.00 and close acct. I ask if it will still be going to a debt collector... dunno, will ask super and get back to you next tuesday! And they want to know where their customers are going? CS is the worst anywhere. DO NOT BUY FROM THEM.

UPDATE**********
7/23/15 Gettington has come to their senses checked my account and decided that I was correct! They have adjusted my account and credit status and will now accept payments as agreed on before this mess. Still will not purchase from them again.