Bought my son a reburbished Dell. It never worked and after many calls to the company with conflicting information, after 2 months we were asked to send the computer back to the company. Well after a bizarre series of customer service agents who mysteriously left and dropped the ball, the computer being shipped to the wrong address... they finally said it was being fixed. It has now been 4 months and after many more calls it has supposedly shipped on Friday according to the first CSR then Tuesday according to the second CSR who provided a tracking number. Well what a surprise we entered the tracking number, no such tracking number. DO NOT EVER BUY FROM THIS SITE