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Maureen D.

Contributor Level

Total Points
83

1 Review by Maureen

  • Spokeo

5/5/16

Spokeo membership is a scam. They charge more than the original fee quoted. It was very difficult to cancel membership. They "lose" the account information, but are quite capable of taking money from my account.

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Spokeo I. – Spokeo Rep

Dear Maureen,
We understand your concern and want to make sure you are helped with any questions or concerns you might have with this matter. In order for a Spokeo subscription to be created, a user must click on the "Sign Up" button or perform a search and click on the "Get Full Results" button. The user would then be required to enter in a full 16 digit credit or debit card number along with the card's matching security code, cardholder name, card expiration date, card billing zip code, and enter a valid email address that becomes the username associated with the account. Once this information has been entered, the Terms of Use agreement must be checked and agreed to and then the "Purchase" button must be hit. Once these actions are completed and the information is verified as valid and matching, the user must then fill out a brief survey and set an account password to begin using the subscription. Additionally, we provide detailed information regarding exactly how much, and how often a person will be billed on our payment page, as well as in the disclaimer which has to be agreed to before the purchase is processed. This information is also included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact us should you have any questions or concerns.
Thank you,
Spokeo

Maureen Has Earned 3 Votes

Maureen D.'s review of Spokeo earned 3 Very Helpful votes

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