I purchased a dress for my daughter from aliexpress.com and it came in February, 2016 with 2 holes at the top of it! It also was smaller than the provided meaurements as it was very short. I put in a complaint with pictures of the dress for evidence requested a refund. I was basically ridiculed by the sellor who accused my daughter of ripping it when trying it on! Unfortunately, I still needed the dress for my daughter's dance competition so I ordered another dress this time in a medium. They were out of the purple dress and asked if I would be ok with black or pink. I said I needed purple since it's for a specific dance competition number so the sellor found me another one that was similar which I agreed to get. Next email I get this am (March 10) was that I was kicked out of the Aliexpress site and no longer permitted to order from there! I tried to log in and was refused! So ridiculous! What kind of company is this?
Hi Maureen, since your query is about an order on AliExpress, kindly contact the relevant service team via: http://www.aliexpress.com/help/newContactUs.htm. Thanks for the cooperation!