I had a rental owner keep my deposit money for no reason at all. HomeAway didn't do anything about my complaint and denied my review when I tried to warn future tenants that the home owner will keep their deposit.
Matt K.'s review of HomeAway earned 16 Very Helpful votes
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Empty.
The place was very clean inside but had a odor smell which made us only spent one night instead...
Management was rude and deserted her position and left friends in charge. She made jokes about...