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Matthias J.

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Total Points
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1 Review by Matthias

BikesDirect

  • BikesDirect

“Poor quality - no Customer Service”
5/1/15

I bought a bike for my wife. The saddle post will not fit into the frame because the frame itself is bent. Called and write BK 4X and never got a live person or a reply. Son't believe the sales pitch of a $800 bike for $399. You are getting a $200 bike for 2X the price with ZERO support.

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Helpful  (15)
Thank you
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mike s. – BikesDirect Rep

Hi- sorry for the frustration. Our service department will take care of you asap. Please email them at bd4servicecenter@aol.com - let us know what your order number is? Thanks
Joe

Matthias Has Earned 15 Votes

Matthias J.'s review of BikesDirect earned 15 Very Helpful votes

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