matthew r.

My partner and I couldn't believe the great prices and choice offered, we ordered quite a few items and the first batch arrived about 2 weeks later, after having to pay VAT on top of the purchase price when they arrived in the UK as well as quite a hefty delivery charge but it still offered good value for money.
We had read reviews that their sizing was on the small side so went up a size, but even this was not enough on most items, usually a small but large would have been better. We unpacked and to be honest we knew without even trying the clothes on at it was not going to be good. There were a couple of jumpers and the sleeves were so short they only came down to just passed my elbows, items were very badly finished. One item had oil marks on it, another had buttons missing and the list just goes on.
2 weeks later and another payment for tax another delivery arrived with a few more of the item that had been ordered and again if it had been purchased anywhere else they would have all gone back.
The rest of our order has never arrived, approx 20 items. I paid using paypal and glad i did, their resolution centre is efficient and fast and we got a refund for the outstanding items but not the carriage that we paid. We have learned an expensive lesson. PLEASE PLEASE do not be temped by their prices, the products that they sell are RUBBISH. Their customer service doesn't exist and if they sell out of something, they don't offer a refund or an alternative, they just take your money and keep quiet