First order was cancelled by DS after a week due to "vendor not having adequate stock". Got an email about that so I know they have my address in the system.
I had to purchase as a guest because the site doesn't allow me to log in with my email address or using Facebook (it just continues to go back to the login screen) and now, after setting up an account and making another purchase, I can't log in to see my orders or account. It just keeps asking for log in information.
I used the form on the Contact Us page to enquire about my order and the logging in issue a week ago and have not been contacted. Very poor service on all fronts.