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Matt C.

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1 Review by Matt

VRBO

  • VRBO

“I am a property manager on vrbo with over 20 paid listings”
6/16/14

I am a property manager on vrbo with over 20 paid listings. Vrbo customer service is a complete disaster and a horrible experience every time. Cancelation protect is also a disaster and false sense of security. My guest has been on the phone all day to learn that now the owner has to call and request a refund- I just gave her the money back because if the time and efforts that have been wasted. It would be cheaper just to refund even though CP got paid... Can't wait until another website comes along to remove the monopoly homeaway has. Homeaway... You suck... That is all...

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