Matt B.

At first, I was very excited about Bonanza as an alternative to Ebay. I'm a powerseller on Ebay, but I'm tired of their fees and Nazi like tactics, so I decided to give Bonanza a try. I spent several hours listing my items, waited for them to activate my account, which took longer than the 24 hours they tell you it will take. Eventually I had to email them and tell them it had been almost 36 hours. They immediately activated my account.

After a full day, I had not received a single view on any of my items. Not one. Nobody had visited or looked at any of my items and they are all pretty popular items. I even signed up for additional advertising in which you pay more commissions, and still nada.

I emailed them about this and they responded with a canned response that was completely irrelevant. They clearly didn't take any time to research my issue. The email told me to do a bunch of things that I had already done.

I have since emailed them 3 times requesting assistance and they have not responded. Then, I finally got a response and it said "We are marking this ticket as resolved"! LOL. Resolved!? No one had ever gotten back to me.

I wrote back one more time and told them this was not resolved. I explained that I was an Ebay powerseller and I am looking for an alternative to Ebay. They still have not responded, so they must not care.

I won't be using them again and I cannot recommend them to anyone. Awful, waste of time.

UPDATE: I wrote a negative review on the Better Business Bureau and here is how shady this company is: They deleted my account and then told the Better Business Bureau there was no such customer. Luckily I had the email thread between myself and them which I sent to the BBB. Scammers!

UPDATE 12/13/2015: Wow, I'm glad I'm not the only one that thinks Bonanza is terrible. Look at the negative reviews! What's funnier is that the Bonanza rep responds to all of them with the exact same cut and paste response, which is a total lie. I did go to the BBB - See my remarks about it above. This is one terrible company. I bet their rating with the BBB is a scam too. I'll bet you any amount of money that they themselves are filing complaints with the BBB and then resolving them. Why do I say this? Because everywhere else online, they have awful reviews - like terrible! But it just so happens they have an A+ rating with the BBB? Lies!