I have been a victim of this rating system. A disgruntled employee entered the poorest rating on all aspects even scheduling, office staff, etc which my partners got top 5 ratings. I got a one rating that skewed all additional comments. How can a consumer know there is one crank review and two good ones. They average out poorly. Needless to say the system can be gamed. Mds can send in reviews via family and friends and come up with perfect five scores. Who even knows how to use site. If fair, every patient should be asked to complete a survey after a visit to the MD. I was horrified to see my score based on 3 reviews after receiving excellence awards within my hospital. I reviewed other MD reviews who got straight fives... all excellent. I question the reliability and reproducibility of this data and caution individuals from placing weight on this arbitrary and potentially manipulated reviews. It is a crime