I HAVE BEEN TRYING TO GET A RETURN ADDRESS TO RETURN A PRODUCT. WHEN MY ORDER ARRIVED THERE WERE NO PAPERS WITH IT, NO RETURN ADDRESS. I KNOW I DID NOT ORDER FROM CHINA. THEY ARE WILLING TO GIVE A PHONE NUMBER TO CALL, BUT OF COURSE IT IS FROM CHINA. ALL I WANT IS TO RETURN PART OF MY ORDER. I GUESS WE HAVE TO SUCK UP THE LOSS, NOT THEM. I HAD SOME OTHER ITEMS I WOULD LIKE TO HAVE ORDERED, BUT NOT NOW. IF YOU LOOK ON GOGLE YOU WILL SEE AT LEAST 50 RETURN PROBLEMS, OR SHOULD I SAY NO RETURN PROBLEMS.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team