There is nothing but trouble when you purchase with Mr. Rebates for HSN online shopping. Both my daughter and myself cannot get our rebates when we use HSN. Mr. Rebates tells us we are doing something wrong or it must be our computer. Sounds ridiculous because we use the same computers to purchase from other online merchants and we do get our rebate credit from all of those... I am convinced it is the HSN site because it is the only one we have trouble with.