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I tried to get information on a return at least 7 times since delivery. Have received the same e mail. We will contact you within 48 hours... Total BULL... Just want to return 2 dresses that totally do not fir based on their recommendations. Do not go near them... Awful!
If I could put a negative star I would. I ordered tops Dec 29 and have not recieved the order. I have asked for a refund and they respond wait two more weeks. T has been 7 weeks. I think that is beyond poor service. Do not use this company!
Tip for consumers:
Can not tell you about items cause I never recieved.
Mary O.'s review of Sammy Dress earned 3 Very Helpful votes
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Dear Mary,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the issues you mentioned, we are so sorry for the Holidays delay.
Would you mind to tell us your order number so that we can check for you, p. Lease?
Once again, we want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service