Mary N.

Despite the numerous customer reviews warning me that ASOS has a tendency to ship the wrong products to their customers, I took a chance with ASOS and ordered my first dress. Weeks later, I received the dress... in the WRONG size. I have reached out to ASOS' customer service through it's email servicing and through FB. They have responded that they will ship me a replacement dress and that I can return the oversized dress. I will revise this post and change the rating as soon as the replacement is received.

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So, I've decided to change my 1 star to 4 stars because Asos' customer service replaced my dress, which arrived just a few days after the complaint was received and just on time for the big event that I had planned on wearing the dress to. Will probably buy from them again IF something great on their website catches my eye again.