Mary M.’s Reviews of LiveCareer & more

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LiveCareer

Career Advice

“Thought it was a free template”

1/17/15

Verified purchase

Thought it was a free template. Didn't know I had to pay for it.
I did. Then downloaded it. Sent it to my prospective job and it was not formatted properly. Really disappointed. Won't use this agsin

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Thank you

Laura T. – LiveCareer Rep Over a year old

Hi Mary M.,

I’m very sorry that you have had this experience with our service and if you encountered formatting issue. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. You can contact me directly to help you further with your issue. Please email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer