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marylene a.

Contributor Level

Total Points
81

1 Review by marylene

  • Lazada

4/8/16

I ordered POWER BANK AND PERFUME but instead of receiving my orders Firefly Mobile was sent to me and in fact It was paid COD. I was so disappointed. I decided to return it, I followed the instructions on their website. In fact, I already sent it via LBC. I even sent the tracking number to Lazada but until now there's no response from them.It's been 8 days since I sent it to you Lazada. PLease pakinotify naman ako. I always check my gmail and phone expecting that you will send any notice but there's none. PLEASE DO AN URGENT ACTION WITH THIS. I always buy items on you LAZADA, please I don't deserve to be treated like this. I also observed that due to that instance, you are having a slow processing on my new order SPigen Armor CAse. Until now there is no order confirmation receipt. PLEASE BEAR WITH YOUR CUSTOMERS. THANK YOU!

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Lazada P. – Lazada Rep

We're sorry to hear about your concern, Marylene. You may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!

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