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Mary F.

Contributor Level

Total Points
105

1 Review by Mary

  • DressLily

12/18/14

Do NOT ever order from this company. I get no reply on how I'm supposed to get my money back. I couldn't get the coat past my elbows it was so small! Now my daughter is going to be dissappointed for Christmas. The shipping was fast, only took a week to get this coat but their sizes will fit no American.

Tip for consumers:
Unless you are an American size 0 do not buy from this company

Value
Shipping
Quality
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CustomerService R. – DressLily Rep

Dear Mary F.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Mary Has Earned 5 Votes

Mary F.'s review of DressLily earned 5 Very Helpful votes

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