mary B.

If I could give negative stars I would. Their customer service is horrible. I ordered a watch in October. OCTOBER! December came. I asked where the watch was at in time for Christmas. The rep. Said that they were "picking" it in the warehouse and that it should be sent out within a day. 2 weeks passed. 3 weeks passed. Then I was told that they actually did not have inventory for it, and gladly gave me $10 for the inconvenience. They could take their $10 and shove it up their... let's just say no more hautelook. More like NOT LOOK! Buyers stay away from this company. You won't get your stuff and don't even let me start with returning items online. They lost half my stuff and never gave me credit. DONE DONE DONE.