I ordered a service that the seller cancelled days later with a lame excuse. Didn't receive my money back so I contacted both seller and fiverr asking about this. No reply from either one. Two days later sent fiverr cust. Svc. Another email asking about status of refund and still no reply so I filed a dispute with paypal. Fiverr apparently got THAT notification because when I went to login a few hours later to see if any messages, my acct with fiverr had been restricted, I'm guessing as a result of the dispute I filed. So apparently fiverr has the time to restrict my acct but can't reply to my email? My advice is avoid using fiverr because is nothing but a headache and their cust. Svc. Is non-existent.