Maryanne C.’s Reviews of eFamilyMart & more

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“I will start by admitting I'm an idiot:”

1/21/14

I will start by admitting I'm an idiot:

I ordered an item through ePacific Mall under an affiliated CBS Daily Deals offer, and– like so many of you – never received it. However, upon contacting them, my order was shipped right away, and I was pleased with the product.

So here's where the idiot part come in:

I ordered three more items from ePacific Mall/CBS Daily Deals on OCTOBER 9, intending to use them as Christmas gifts. As of today, JANUARY 21, I have still NOT RECEIVED the items. Several emails to ePacific Mall have gone unanswered.

Although CBS Daily Deals is only brokering the offers, next I will contact them. In my dealings with their offices, the responses were swift, courteous, and complete. If they cannot help me contact ePacific Mall to get my items, at least I can alert them to the lousy service one of their vendors is giving.

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Thank you

John b. – eFamilyMart Rep Over a year old

Hello,

Hope to find you well and thank you for contacting us. We tried to look up your order but it looks like we need further information.

Please provide the following information to info@epacificmall.com and we will promptly complete your request:

When you provide the voucher number please make sure it is accurate, sometimes there is a confusion between letter I and number 1, number 0 and letter O etc... Please ensure it is accurate!

Name:
Voucher Code:
Item:
Deal Company:
Full shipping address:
Email:
Phone number:
Date of purchase:

Please do not hesitate to contact me if you have any questions.

Have a great day!

Thank You