I purchase clothing from venus.com over the years. Never had to return anything. I recently purchased some swim suite. I had to return 3 pcs back. I used 1 return label to return the 3 bottoms and they deducted 3 full shipping charges instead of 1. I send them a request to correct the refund, never heard back from them. Its interesting how they treat the customer when it comes to return. They just lost a customer over $30.00.