I will make this as plain and simple as possible. Some People get there orders faster because this company has a US Hub location( means some of there products are already here) There sizing is Not American Sizes. I Have made at least 5 purchases thinking maybe it has gotten better. Not so, it took 2 months to get one item. I don't care what they say to defend themselves. There models are itty bitty, they will work in you are a size 0-7 woman.
I have received items that still have the strings and threads not trimmed, some seams not completely sewed. They contacted me only when i kept emailing for package location. I was told one time to wait it will come, but i could pick something else but still pay the shipping. The US is Still worlds apart on many of there progress. Buy American and Keep our brothers and sisters employeed
Dear mary ,
Thank you for your recent comment.
We feel sorry for the inconvenience that you have described.
The order number starts with the letter H, following with 16 digits, can you please check at your account and send us your order number?
We need the order number to confirm the situation and figure out a solution for you.
Looking forward to hear from you.
Best Regards
Rosewholesale Customer Service