Martin O.

Groupon can be great for finding a new hair stylist or other service provider, but when you have difficulties with a service provider, Groupon is a pain in the arse. The following has happened more than once, so that now I am "gun shy" about "pulling the trigger" at Groupon. When you call a service provider several times and don't get a response, Groupon will then steal much more of your valuable time (not to mention your patience). They will pull stunts like give you a credit in "Groupon bucks" -- until you finally just complain to your credit card company. The time you waste is not worth it IMO. I bristle just thinking about dealing with their 3rd world moronic "customer service" reps.

I won't bore you with the details, as we've all unfortunately been through it with these kosher shysters. Here's what I left on their website, which of course will not make it through their censors:

You shysters at "lucky" have the worst "customer service" I've experienced in 2013. Congrats. I'll be reviewing you all over the internet, not to mention adding you to my list of companies to avoid that I keep in the waiting room of my practice. I hope you go out of business in 2014. You deserve it for hiring ignorant, rude morons who delight in pissing off those who pay them.