Martin K.

On 3/16 I placed an order with Silver.com. For 4 weeks I did not heard from their team. I contacted their customer service a couple of times inquiring information about my order. The company responded that they have part of my order and are not sure when they'll receive additional quantity of that same product and be able to ship. Also, it was mentioned that once the product is available, orders would be fulfilled in order of receiving (I am hopping that I'm on top of their list, as they have partially my order). At this point, I am very disappointed and wondering will my order be fulfilled at all and when. Also, why the company is not responding with information to customers with open orders for more than 5 weeks, and is being very vague about information related to deliveries.