After many, many, many emails and communicating these guys are the biggest thieves. Stay away at all cost. Oh, they will ship you part of your order than tell you the rest is on its way... but buyer beware, they later turn around and tell you the it, Es have been shipped just can't track, check post office, do they have correct address, busy time of year, order has been placed please be patient! All BS. Ordered my dress in August and still getting emails telling me first the dress was shipped in August, than oh wait it was shipped in September, no wait it was just shipped in Ovtober... please be patient the dress is coming from China! Received an email today telling me. My dress is on its way to be patient they are experiencing larger than average orders at this time of year! Again all bull$#*!! Forget about being refunded, they don't seem to understand that word.