Martin B.

In the past I hated this service for lot of reasons but it made some progress. As an easy loader/uploader of EA games and their DLCs it is now even - I'd say - decent. However one of the extremely annoying features remains. They set the language of their store depending on your IP address and there is absolutely no way to change it. So if you're English/International speaking person working in Germany for example you cannot read the store in English. But at least the purchased games are now offered in English version too.

I purchased an mp3 album from reverbnation site and never got working download link. However my credit card was of course instantly charged. When I contacted their support with complaint they told me I should contact Audiolife instead since it is them who run their store. So I contacted Audiolife which at first pretended they will solve my problem but then nothing happened. After waiting a month I sent them (Audiolife) another urgency email but the only result was they deleted the store page as well as my tickets and never answered me again. Needless to say I got no refund. It was little money of course so not worth further trouble for me, but I will surely never buy anything ever from audiolife (or reverbnation) again. They seem to be basically the same company.

I can only add my own really bad experience with this company. I purchased an mp3 album from their reverbnation site and never got working download link. However my credit card was of course instantly charged. When I contacted their support with complaint they first pretended they will solve it but then nothing happened. After waiting a month I sent them another urgency after which they deleted the page as well as my tickets and never answered again. Needless to say I got no refund. It was little money of course so not worth further trouble for me, but I will surely never buy anything ever from audiolife (or reverbnation) again.