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I ordered $223 worth of clothing from Dresslily.com back in October. They finally arrived to me late November. All of the clothes in the bag were poor quality and way too small. I returned them to the address that was listed as "Return Address" on the bag. It ended up being a complete MESS! After using the return address THEY had on the bag, Dresslily says it was the wrong address. Long story short, they have not refunded me or as they say "Find a solution". It's been over two months now. Any input?
Tip for consumers:
It turns out that the return address THEY provided on THEIR package was the "wrong return address." How am I responsible for that? I truly have never experienced anything like this. Beyond disappointing!
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearMarlene M.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service