Mark P.

Booked a tee time for Bali Hai in Las Vegas. Had to cancel within an hour of booking it online... which you can't do unless you call the special cancellation phone number. I spoke to a call service rep and they gave me a verbal cancellation #. I asked for an email cancellation receipt... they said they don't send those. (didn't feel right) I felt like I was being scammed. She said not to worry, since she just gave me the cancellation # over the phone. Fast forward, my credit card was charged a booking fee for the round which I never played. I called golf now and they said it was never cancelled and they asked for proof... I gave them the reference number and they said it wasn't in the system. They wouldn't refund the fee. Their website doesn't mention the fees or we don't send cancelation emails. Strange that an internet based company doesn't use email for cancelation confirmations. I run a business and this gives me a SCAM feeling. I'm surprised Golf Channel is associated with this business. Moral of the story... don't waste your time with this website... go to the golf club's website directly and avoid their buried fees for rounds you cancel. Poor business practices.