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Purchased 2 hovewrboards for Christmas for my kids. They were sold with " bags, remote controls and upgraded LG batteries. They came. No bags, no remotes and generic batteries. 2 days after Christmas 1 quit working. Of course the seller claimed to have a warranty but won't respond. I've dealt with dhgate people who fill me with empty promises and now are not even responding. They want my order number and I am going to give it to them but I guarantee nothing will get solved by putting that on here. If your going to spend hundreds of dollars for a product to last 2 days think twice about using these foreign thieves. They don't care, they have your money and now they are done. Unbelievably terrible business practices!
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Dear Mark h.
I fully understand the issue you have about the item you have received and at the same time we do appreciate that you have raised this incident to us. For the quickest resolution, We would suggest that you file a\"Dispute Case\" for this order so that you can ask for a refund or a replacement and at the same time the seller will be notified directly.
To file the Dispute case please go to your Active orders page and click the\"Completed\" orders located at the LEFT SIDE of the page then you will see your order number there (please do not click the order number). After that, on the right side of the order number you will see the option\"Open After-Sale Case\" and you will just need to click that to fill out the needed information to file the Dispute.
Thank you so much for your cooperation and understanding. We do assure you that we can help you anytime you need us specially with this current issue you have.
Regards,
Cess,
Dhgate Customer Service