Pretty disappointed with the service this time. I t has taken nine days so far and I still don't have my shipment. This is despite the fact that Amazon would have taken the same time to ship the goods to me. For a third of the cost!
I tried to have this conversation with My US but live chat is down and there isn't an email address on the site I could write to. So here was my only option.
Standards seem to have really slipped, My US...
I'm sorry to hear that you had this experience, Mark! Our Customer Service team is available seven days per week to help, and we respond to most messages within 24 hours. You can always reach us via our Contact page here: http://www.myus.com/en/contact
From this page, you can send a message by clicking the "Need More Help?" link. You can also connect to our Live Chat service, though you may receive a message that the service is unavailable if our queue is full.