They are FRIGHTENING. I ordered something, the seller already sold it on ebay. I sent many e-mails to bonanza, they sent me form letters. No item, no refund. I finally contacted the seller through EBAY who gave me a refund. Bonzana couldn't tell me it was sold, give me a tracking number, get me a return, or even log me in.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.