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mark a.

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1 Review by mark

comGateway

  • comGateway

“Got a parcel shipped via ComGateway”
10/30/13

Got a parcel shipped via ComGateway. Only problem was that they charged me 40USD extra to ship air despite them saying they would repack if it would save at least 2kg (16USD). After much too-ing and fro-ing they did eventually refund most of the amount overcharged but refused to refund the last 4.40USD. It was their mistake which really peeved me off. Bella at Customer Service continually ignored my Q in regards why they wouldn't refund the whole amount and then just sent me an email saying they were refunding x amount and that was basically their way of fobbing me off!

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