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I am terribly disappointed with this website. The design is perfect but I am totally unsatisfied with the customer service. I contacted them a thousand times, and all that this guy Jesse has to say is "your payment has not been confirmed wait few more days". I have a Christmas celebration and have ordered the mugs for everybody to get them at least by the middle of November. I am in Australia and ALL the phone numbers are from US. Why do they have an Australian domain website zazzle.com.au if they do not have a customer service here? I am terrible sorry because I am already thinking that I will lose all this money with ghost mugs. I have been trying to speak with the company and no feedback, not a word from them. All that I want is a word with someone to confirm my order and send it by November 20th or my money immediately back!
Tip for consumers:
YOUR SATISFACTION IS NOT 100% AS PROMISED. DO NOT EVER BUY FROM THIS WEBSITE IF YOU HAVE A DEADLINE FOR YOUR ORDER
Marjorie F.'s review of Zazzle earned 3 Very Helpful votes
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Hi Marjorie. We appreciate your feedback. Investigating into your order, it looks like one of Customer Service agents have gotten in touch with you. If you have any other questions or concerns, please feel free to respond to any of the e-mails you may have received. Thank you.