mariss r.

Bought a pair of gorgeous shoes, but when I tried them on, they just didn't fit right. I walked around my carpeted house for a good 2 minutes hoping I could convince myself to keep them. But I couldn't. I purposely left the tissue wrapped around the buckle since I didn't need to take it off, and wanted no problems with return. I noticed though, as I put them back in the box, that the sole was painted gold, and my few footsteps had caused a little scratching. Not enough to signal wearing, plus I didn't wear them, and the tissue paper was still on the buckle (what tacky girl where's the tissue paper? I'm not a 20-something black guy who needs tags to prove its new!) Anyway...
These *&^%!'s claim I wore them. They refuse to return my so-called worn merchandies. And they refuse to refund the full purchase price. They're only refunding 50%! Claiming a Re-stocking fee. SO. They are re-stocking worn items?
Stay away from them. Their selection sucks anyway. And that return policy is just ridiculous. I'd rather go barefoot in a Cleveland winter than shop with Shoebacle again! Stick with Zappos and Shoebuy - they know how to treat customers.