I had ordered a dress a few weeks ago and just recently read these reviews. I was horrified; I was very close to stopping payment on my credit card. I ordered my dress on May 30th and received it (yes, it was rolled up in a ball) on June 20th. They were great with responding to my emails and my concerns. The dress is beautiful and looks just like the picture. It fits as if it were made to fit my figure, and that was without giving them my exact measurements. Overall, I was very happy with my experience using fashionlande.com.