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I ordered party favors & paid extra for express shipping. Received it late & refused it. This occurred in Oct & they stated they refund my money when they receive my return shipment. I haven't received a dime & all the supervisors response via email is "We haven't received it". Like really? Nearly 3months later? They beat me for my money but I gaurantee that the Lord, my Lord Jesus will repay them within time. I'm not the only one, apparently this is a common complaint from poor unsuspecting customers. Please beware...#BUNCHOFTHEIVES
Marisol M.'s review of LightInTheBox earned 4 Very Helpful votes
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Empty.
Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
Dear customer,
Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html, and our customer service team will help you there.