Marina N.’s Reviews of RoseWholesale & more

Marina's Profile

Review 1
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
Profile Views

57

Contributor Level

Total Points

RoseWholesale

Discount Clothing

“SCAM”

5/14/15

H************** - Are still waiting for this order. Tired of all the excuses! Service Pathetic.

Comments (0)
1.4M Views

Helpful (4)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Marina,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

Please don't worry, we are glad that your order have been shipped out on 04/02.
As you chose flat rate shipping, the shipping time is slower than other shipping methods. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
For more details, we have contacted you by e-mail, please check it and reply to us soon.

Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.

Best Regards
Customer Service