Marilyn p.

ECEMBER I HAD ORDER BOOTS, AFTER 2 WEEKS OF PURCHASE I FINALLY RECEIVED MY ORDER. ONE OF MY BOOTS WERE SENT INCORRECTLY, RIGHT BOOT WRONG COLOR. SO I CONTACT AMI AFTER WAITING FOR 45 UNTIL I SPOKE TO CUSTOMER; EXPLAINED HOW WRONG ITEM WAS SENT TO ME THEY WILL SEND OUT A RETURN LABEL, AS SOON AS I RECEIVED LABEL I SENT IT BOOTS BACK TO THEM. I HAVE BEEN WAITING FOR A RESPONSE OR RETURN FOR A MONTH. NOW THEY TELL ME THAT THEY WONT BE ABLE TO SEND ME MY ITEM/BOOTS BUT ONLY A RETURN OF MY MONEY. I CAN NOT BELIVE THIS COMPANY I HAVE BEEN PURCHASING FROM THEM FOR 3 YEARS NEVER HAD A PROBLEM UNTIL RECENTLY, HORRIBLE ONLY BECAUSE THEY SEND ME THE WRONG ITEM. ALL THEY VAN DO IS RETURN MY MONEY NUT WHAT ABOUT THE ITEM AND TIME WASTED WAITING. WHAT A FREAKING JOKE. THEY LOST A CUSTOMER AND I WILL MAKE SURE A LOT PEOPLE WONT PURCHASE FROM THEM AGAIN. DONT TRUST THEIR QUALITY OF BUSINESS BECAUSE THEY DONT HAVE ONE. WE THE CUSTOMERS KEEP THEM IN BUSINESS. THIS IS WHAT I GET IN RETURN