I've ordered a LV bag, cartier watches, hermes scarf. I have originals of all the products I bought so I ordered the replicas to see if they came close so I could take them when I travel internationally as I worry about theft (which has happened even in a nice hotel in Paris). All the items were very close except the hermes scarf as it was off in color. However, you could still carry it as my guess is most folks don't walk around with a hermes scarf except maybe in New York. I haven't had any problems with delivery, or customer service. I even asked for my watches to be sized before they came and they took care of it for no charge. I'm sure there are problems sometimes as no business i perfect, I've just haven't had any issues with this site but I also am careful as to which replica's I get.