Marie M.

I have to give Listia.com a bad review, because they are basically ripping people off, myself included, when you fill out their sponsor offers for free credits. I literally spent hours yesterday filling out forms from TrialPay, Peanut Labs, and watching videos from RadiumOne, Virool, and TrialPay. I watched at least three videos, and filled out multiple forms, and have not received any free credits. I sent in a support ticket and this is the lousy message I received back from Listia:
I'm very sorry that you've not received the credits for the offer you completed, and I'll do my best to help you get the credits you deserve as fast as possible. As much as I would like to solve your problem right away for you, this situation is out of the control of Listia directly, so please contact the company that posted the offer that you completed. Their offers are displayed on our site via a "window" so to speak. I will do my best to help you get to the bottom of this, but unfortunately, there's only so much I can do.

The first step is to visit the page: www.listia.com/account/buy_credits

This page displays the four companies that supply the special offers for Listia: Trialpay, PeanutLabs, RadiumOne, Paymentwall. To view any offers you have completed, or started but not yet completed, you can view those by a help link in the top right of each company's tab. Not all of the links state "help"... some might say "support" or "missing credits" depending on the company. Once you locate the company that hosted the offer that you completed, you can contact them to find out why there is an issue with your offer. Once the company tells us the offer has been completed successfully, our automated system automatically puts the credits into your account.

I'm sorry I couldn't personally solve your problem, but I hope I was able to provide the steps needed to get your missing credits. Please rate my response so that we can continue improving our support to you... it takes less than 5 seconds and it means a lot to us.
Click here if Satisfied - https://help.listia.com/requests/*******/satisfaction/new/09LnpNVak0jKqMsDdFsw2zIw2?locale=1#/satisfaction/new/good
Click here if Unsatisfied - https://help.listia.com/requests/*******/satisfaction/new/09LnpNVak0jKqMsDdFsw2zIw2?locale=1#/satisfaction/new/poor
If you're not happy with my response please reply back to me so that I can help you further. (help.listia.com/tickets/*******)

I'd like your experience on Listia to be the most amount of fun you can have online! Please let me know if I can make your experience any better!

Ta ta for now,
ListiaJane
Listia Customer Support Team