Don't buy! This company do not give refunds if they don't fit or you don't like them, I ordered for a wedding but they came far too late, the heel of the sandals felt like it was going to go underneath the shoe when I walked, I was worried they broke while I was out. I emailed tidebuy for the address to return them and was asked to send pictures to show the damage, you can't see the damage but can feel they are not sturdy but the came far too late, they have refused so far to send me an address. I well NEVER! Buy from this company again, and if you do be prepared to be scammed, if your don't then you are one of the many few but honestly don't even take the risk. Companies like these should never be allowed to sell.
Dear my friend:
I'm so sorry to reply to you late. I'm so sorry you had met so much troublings.And we accept returns and you can read the returns and refund's policies via the website:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
And could you offer me your order number so that I can communicate with my workmates for your problems so that we can help you more.
Anyway, we will try our best to win your trust.If you have any other questions, you may write to me here:sns@tidebuy.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Tidebuy