After waiting close to a month for my order to arrive it finally does... BUT IT IS THE WRONG SIZE! How and why did this happen? I ordered a size 2XL and received an XL. I guess the packaging person didn't see that 2 in the front of the XL!
#FeelingSoDisappointed
Tip for consumers: Before placing my order I did not know the company was in China. I will ALWAYS check when ordering from a company I have never done business with before.
Dear Marie B.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Thank you very much for thinking highly of our products even though we shipped wrong size items to you.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Kind regards,
Rosewholesale Customer Service
Marie Has Earned 4 Votes
Marie B.'s review of RoseWholesale earned 4 Very Helpful votes
Dear Marie B.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Thank you very much for thinking highly of our products even though we shipped wrong size items to you.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Kind regards,
Rosewholesale Customer Service