First time buyer beware is what I say, I order a item twice I cancel one and they charge me for both order including shipping now I have to pay to ship it back to them for a $15.00 item, not only was my order duplicated but one of the dresses I ordered did not arrive and they keep sending me emails back and forth and no resolution its been a month now and they keep asking me to take pictures of the package in which I did but they cant track back, this is ridiculous... let the buyer be beware Chicago
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
After verification, we found that three items in your order were canceled due to delays or being out of stock. This is a common situation, especially during the sale of popular items. We will continuously improve our inventory management and logistics to reduce such issues and ensure a better shopping experience.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
Anyway. Thank you for your feedback. We are committed to improving our service to make it simpler and more precise for customers to select the correct size.
We would like to inform you that you may reach out to us either through live chat or email. Both methods of contact are valid and provide efficient communication channels for our customers. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Please feel free to contact us at services@stylewe.com if there is anything else we can do to assist you further.
Best regard,
STYLEWE