Maria O.’s Reviews of eFamilyMart & more

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12/13/13

Complete fraud. DO NOT BUY FROM THEM! Never received the product, or a confirmation email, or heard back from the company when I contacted them. Ordered an iphone camera lens from a living social deal. Did not think Living social would solicit companies like this. Will be sure to double check moving forward before buying anything from Living Social again.

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John b. – eFamilyMart Rep Over a year old

Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.

We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.

We also noticed that this is your first time posting a review on SiteJabber. As you sitejabber does not validate any information prior to posting which means anyone can post a review. In order to ensure, that you are legitimate customer, please provide me your order id or voucher number so that I can look up your order.

Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.

Kind Regards,

John B