Maria M.’s Reviews of Jollychic & more

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Wholesale Clothing

“What you get is not quite what you ordered!”

11/22/15

Sizes are way TOO SMALL and actual measurements are quite different from what they present for guideline. For instance, I ordered a sweater, on the site they said: for size 36/38 = 72 cm long, while what I got was actually 50 cm. Same thing for the other two sweaters I ordered, there was a difference of at least 15 cm less between what they say and what I got.
And the materials are not at all as what they say: I only ordered from Jollychic because I thought they had affordable quality products, made of wool or cotton. They must have a very different idea about cotton from what I know, because none of the three sweaters was made of cotton or wool like they said they would be! Beware: "cotton blends" is anything but cotton!
I will never order from this site again!

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Jolly J. – Jollychic Rep Over a year old

Greetings! Thanks for your order in our website. May I have your order number or your shipping address in our website so we can help you better? Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. You can apply a returning in My Account first, we will then deal with it. Anything else needs help, please feel free email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team