Maria M.

I've been a member and have bought several items and have recommend it to friends as well. For the most part they've been good until I had to return some earrings I bought for $54. The earrings were broken. Of course I was going to send them back. So they issue me a credit. I would have preffered my money back but okay they want to keep you purchasing from them. So with my credit I buy some shoes that were $38. I get them and they run too small so I have to return them. They issue me a $29 credit. I finally go check my account with Ideeli only to come to find that my original purchase of $54 CHARGED TO MY CREDIT CARD and paid... has only granted me a $35 of credit with Ideeli! So I paid in full $54 and have not kept any merchandise and have returned everything due to damage or wrong size only to get NOTHING and have only $35 in credit. Is this ROBBERY? YES. Is it illegal to take my money and have no goods exchanged? YES! Will they at least return my $35 as a refund, NO! I must and have to keep my money (so called Credit) with them in their account. For what? So I can purchase something else and give them another $10 in shipping. Where in the end the $54 I spent.$30 of it has been spent on shipping and I've received and kept nothing. Why not just refund my money and stop ROBBING your loyal customers? I'm so disgusted with their so called policy. I have a credit account that slowly diminishing and I get nothing in return. GIVE ME MY MONEY BACK!