I am still amazed at how terrific an experience we had with US Medical Supplies. Bob Mannino, our sales representative, could not have been kinder or more accommodating. It felt like our family spent months debating the need for a lift chair and now we regret that we didn't get this wonderful product sooner. The delivery process evolved exactly as Bob had explained and, before we knew it, the chair was delivered, installed, and a lovely asset to the living room. Another great asset is the motorized lift is almost silent! Thank you Bob for not only making this process easy, but providing us with the exact information in the exact format we needed. Would recommend this site and product wholeheartedly!